Each of several items in a list, preceded by a bullet symbol for emphasis. For easy access to this data, refer to the "BulletPoints" tag in XML or JSON.
:
- - Access to support is available Monday to Friday during local business hours.
- - Remote diagnosis, online and technical telephone support
- - Replacements parts and materials
- - For Customers with Next Business Day Onsite Service, during the telephone based troubleshooting, the Dell technician will determine if an onsite service technician should be dispatched to support a Qualified Incident. For Next Business Day Onsite Service, a technician will typically arrive on- site the next business day.
- - There are specific restrictions and terms to this service:
- - Technicians are available Monday-Friday from 8:00 am to 6:00 pm local time, excluding local holidays.
- - Generally, calls received by Dell before 5:00 pm local time qualify for next-business day service, however, regional differences apply.
- - In the event that additional parts/resources are required once the on-site technician is at the Customer’s site, work may be temporarily suspended until the additional parts/resources arrive
- - If you need more than business hours support. Consider ProSupport
Long product name DELL 3Y NBD - 5Y NBD 5 year(s)
:
3Y Next Business Day – 5Y Next Business Day
The long product name of DELL 3Y NBD - 5Y NBD 5 year(s). For easy access to this data, refer to the "ProductDescription" block and the "ShortDesc" tag in XML or the "Description" block and the "LongProductName" tag in JSON.
3Y Next Business Day – 5Y Next Business Day
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DELL 3Y NBD - 5Y NBD 5 year(s):
The official description of DELL 3Y NBD - 5Y NBD 5 year(s) as supplied by the manufacturer. For easy access to this data, refer to the "ProductDescription" block and the "LongDesc" tag in XML or the "Description" block and the "LongDesc" tag in JSON.
Should the system develop a fault and for issues that cannot be resolved remotely, a service technician can be dispatched to the customer’s location, a technician will typically arrive on-site the next business day.
Short summary description DELL 3Y NBD - 5Y NBD 5 year(s):
This short summary of the DELL 3Y NBD - 5Y NBD 5 year(s) data-sheet is auto-generated and uses the product title and the first six key specs.
DELL 3Y NBD - 5Y NBD, 5 year(s), 8x5, Next Business Day (NBD)
Long summary description DELL 3Y NBD - 5Y NBD 5 year(s):
This is an auto-generated long summary of DELL 3Y NBD - 5Y NBD 5 year(s) based on the first three specs of the first five spec groups.
DELL 3Y NBD - 5Y NBD. Number of years: 5 year(s), Service time (hours x days): 8x5, Next Business Day (NBD)